If you are willing to sell the goods without the protection offered by eBay, go ahead and send the invoice from your e-mail to the customer's e-mail indicating all the essential elements of the transaction - the identification of the parties, the shipping and billing addresses, the list of items, and the terms of payment. But it is possible the purchaser contacts you and asks you to send them an invoice even before they place their bid on the items - it is up to you to decide whether you are ready to delete your listing and ship it to the other party without paying an eBay Invoice fee. When you are sending an invoice on eBay, it usually happens after the buyer makes a purchase on the website. How to Send an Invoice on eBay Before Purchase? Once the invoice is ready, click "Send Invoice" - the document will be delivered to the customer's inbox. In case you need to modify the document before sending it, you can do it - for instance, you can add a new method of payment or include new shipping charges. To send an invoice to a buyer, login into your account, go to the Seller Hub and select Orders (if you are using your personal account, go to My eBay and open tab Sold), click on Actions and select "Send Invoice". Alternatively, an invoice may be needed if you are selling various items from different listings, there are details you need to change upon the request of the buyer before finalizing the transaction, or the buyer has not sent you a payment after winning an auction - in the latter case, an eBay Invoice will serve as a reminder. Often eBay users have to issue an invoice and send it to a purchaser - this situation may occur if the buyer skipped the eBay checkout step not choosing where to deliver the items and not paying for the goods straight away. Make sure you send the eBay Seller Invoice as soon as possible - within 2-4 days the buyer is supposed to pay for the goods in question if the customer fails to do so or does not send you an eBay Invoice request in case they deleted the first e-mail they have received, you can open an unpaid item case. To notify the customer about a payment they have to send to receive the items they have bid for on eBay, the individual or organization that placed the listing has to send them an eBay Invoice - a formal statement that requires the eBay user to pay within a set time.
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